Cristina Peris Ramírez
To: zairarueda@gmail.com
From: crisperis@gmail.com
Subject: order
Hello, I am writing to complain about the late delivery of my order. The order arrived six days late. When arrived the order, two items were missing. I phoned you to say that I was missing two items. The assistant told me that she didn't know about this problem.
Obviously, this is not satisfactory.
I look forward to receiving your response shortly.
Kind regards
Cristina
To: crisperis@gmail.com
ResponderEliminarFrom: zairarueda@gmail.com
Subject: Order
Dear Cris,
Please accept our apologies for the mistakes that have been made with your order. Our clients are usually satisfied with the services we offer, we regret not having fulfilled all the services in their order. As for the two missing items, I will find the exact place where they are. I'll get in touch with you as soon as I know something.
Once again, I apologize for the delay.
Kind regards
Zaira