COMPLETE EMAIL (Noelia Vázquez)
To. vazquezsaiznoelia@gmail.com
From. vigiltortajada@gmail.com
Subject. Order number 7766124
Good afternoon, I am writing to because a few days ago I went to your company, Decathlon.
I had a problem with one of your workers.
The problem that happened was that I went to buy a jacket at Decathlon and there a saleswoman told me that my measurement was only on the store's website, that I asked for it online.
I got home and asked for it but jacket still hasn't arrived.
I ask you please to solve the problem for me.
Thank you.
Noelia
ResponderEliminarTo. vazquezsaiznoelia@gmail.com
From. vigoltortajada@gmail.com
Subject. order number 7766124
Good afternoon Noelia.
First of all we apologize for the problemas that have happened.
In decathlon we have variation of sizes, where if it is true, they easily run out quickly due to the demand for certain garments.
After sale in stores, the same variety is available on our website www.decthlon.com, where you can find all kinds of garments.
We will consult all shipping errors with our delivery officers. We will try to solve it as soon as possible.
We apologise, Decathlon.